This privacy statement was last updated on 10 September 2026 and applies to citizens and legal permanent residents of the United Kingdom.
In this privacy statement, we explain what we do with the data we obtain about you via https://tradeapps.co.uk. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Professional or employment-related information
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
Upon termination of the service we retain this data for the following period: 5 years.
1.2 To support services or products that a customer wants to buy or has purchased
1.2 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Geolocation data
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.3 Compiling and analyzing statistics for website improvement.
1.3 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
Upon termination of the service we retain this data for the following period: 5 years.
1.4 Registering an account
1.4 Registering an account
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- State identification card number
- IP Address
- Geolocation data
- Professional or employment-related information
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
Upon termination of the service we retain this data for the following period: 5 years.
1.5 To be able to comply with legal obligations
1.5 To be able to comply with legal obligations
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Geolocation data
- State identification card number
- Professional or employment-related information
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
Upon termination of the service we retain this data for the following period: 5 years.
1.6 Newsletters
1.6 Newsletters
For this purpose we use the following data:
- A first and last name
- An email address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.7 To be able to offer personalised products and services
1.7 To be able to offer personalised products and services
For this purpose we use the following data:
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.8 To sell or share data with a third party
1.8 To sell or share data with a third party
For this purpose we use the following data:
- A first and last name
- An email address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
2. Sharing with other parties
We only share this data with processors and with other third parties for which consent must be obtained.
Processors
Name: Crisp IM SAS
Country: France
Purpose: Providing website live chat, automated chat assistance and customer support services.
Name: Google LLC and Google Ireland Limited
Country: United States and Ireland
Purpose: Website analytics, tag management, advertising measurement, conversion tracking and displaying embedded YouTube videos.
Name: Cloudflare, Inc.
Country: United States
Purpose: Providing website security, DNS, content delivery, performance optimisation and protection against malicious traffic.
Name: Amazon Web Services EMEA SARL and Amazon Web Services, Inc.
Country: Luxembourg and United States
Purpose: Providing cloud hosting, data storage, databases, backups and technical infrastructure for the website and its services.
Name: Microsoft Ireland Operations Limited and Microsoft Corporation
Country: Ireland and United States
Purpose: Providing business email, Microsoft 365 services and delivery of website contact-form enquiries.
Name: ActiveCampaign, LLC
Country: United States
Purpose: Providing email marketing, contact management, newsletters, marketing automation and campaign reporting.
Name: Tapfiliate B.V.
Country: The Netherlands
Purpose: Managing the Trade Apps affiliate and referral programme, attributing referred visits and conversions, calculating commissions and preventing fraudulent referrals.
Name: AppsFlyer Ltd.
Country: Israel
Purpose: Providing mobile app attribution, campaign measurement, deep linking, conversion tracking and advertising fraud prevention.
Third parties
Name: Google LLC
Country: United States
Purpose: Providing Google advertising, conversion measurement, website analytics and embedded YouTube video content.
Data: IP address, cookie and online identifiers, approximate location, device and browser information, referral information, pages viewed, website interactions, video viewing activity and advertising conversion data.Name: Meta Platforms Ireland Limited
Country: Ireland
Purpose: Advertising measurement, conversion tracking, audience creation and displaying relevant advertising on Facebook and Instagram.
Data: IP address, cookie and online identifiers, device and browser information, pages viewed, website interactions and advertising conversion data.Name: TikTok Information Technologies UK Limited and TikTok Technology Limited
Country: United Kingdom and Ireland
Purpose: Advertising measurement, conversion tracking, audience creation and displaying relevant advertising on TikTok. Data
Data: IP address, cookie and online identifiers, device and browser information, pages viewed, website interactions and advertising conversion data.
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data processing agreement with Google.
Google may not use the data for any other Google services.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner's Office:
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Jersey Office of The Information Commissioner
2nd Floor 5 Castle Street
St. Helier
Jersey
JE2 3BT
St Martin’s House
Le Bordage
St. Peter Port
Guernsey
GY1 1BR
10. Data Protection Officer
Our Data Protection Officer has been registered with the Information Commissioner's Office. If you have any questions or requests with respect to this privacy statement or for the Data Protection Officer, you may contact Keiran Yates, or via abigail@ex.comtradeapps.co.uk.
11. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
12. Contact details
Trade Apps Ltd
Unit 5 Twisleton Court, Priory Hill, Dartford, DA1 2EN
United Kingdom
Website: https://tradeapps.co.uk
Email: info@ex.comtradeapps.co.uk
Phone number: 0203 633 1775
Annex
Complianz | The Privacy Suite for WordPress
This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.
